Location: Dubai, UAE
Salary: AED 3,000 – 3,500
Job Type: Full-Time

Key Responsibilities:

• Handle inquiries from clients via phone, email, and WhatsApp.
• Provide guidance on business setup, PRO services, and visa applications.
• Liaise with government departments and Free Zone authorities.
• Assist in preparing and submitting trade license and visa applications.
• Maintain client records and case updates in the CRM system.
• Resolve client complaints professionally and ensure satisfaction.
• Keep updated on UAE business setup rules and visa policies.

Skills & Requirements:

✔ Education: Bachelor’s degree or diploma in Business, Administration, or related fields.
✔ Experience: Minimum 1-3 years in customer service, business setup, or PRO services.
✔ Communication: Fluent in English (Urdu/Hindi/Arabic is a plus).
✔ Customer Handling Skills: Ability to resolve inquiries professionally.
✔ Tech Skills: Experience with CRM systems and Microsoft Office.